How Councils Can Use Administrative Data to Support the Delivery of the CRF

Administrative data supports councils in delivering the Crisis and Resilience Fund (CRF) end-to-end, from identifying residents who may be eligible for support to running targeted campaigns and tracking outcomes. Administrative data allows councils to identify who may need help, target outreach based on their needs, and monitor the results of their interventions.

Embedding Financial Support Seamlessly into Existing Digital Journeys

Every year, millions of people miss out on the financial support they are entitled to, often because they don’t know what help is available or assume they won’t qualify. The most effective way to identify the benefits people are eligible for is to complete a benefits calculator.

Partnering with Hope4U to Offer Personalised Advice via Our Benefits Calculator

We are thrilled to announce our partnership with Hope4U, a national welfare advice agency. This collaboration allows us to deliver human-led advice directly through the Inbest benefits calculator. This service helps vulnerable customers maximise their income and build financial resilience.

Integrating our Benefits Calculator into Banking Apps

Lloyds Banking Group has recently launched a new Benefits Calculator to help customers discover all the benefits and discounts they’re eligible for. This tool is now directly available in the mobile apps of Lloyds Bank, Halifax, and Bank of Scotland.

Debt First Aid Journey

When people fall into arrears, they often face challenging choices, from making significant lifestyle adjustments to pursuing formal debt solutions that may affect their future credit options. Our Debt First Aid Journey helps customers struggling to pay their bills and credit commitments to understand the options available to address their debt.

Loan Declined Journey

Once a customer has been declined for a loan, their need for credit doesn’t go away. Our Loan Declined Journey provides personalised alternatives for customers who have been denied loans, helping them navigate their financial options more effectively.

Free Offer to Identify Pension-Age Residents Missing Out on Pension Credit

The Department for Work and Pensions (DWP) recently published that Pension Credit applications have increased by 152% after the benefits take-up campaigns launched by both national and local governments. This demonstrates the positive impact of these campaigns in helping households receive the benefits they deserve.

Data Analytics for Local Authorities

Inbest Data Analytics enables Local Authorities to combine their administrative data with our benefits calculator. This easy-to-use application provides rich insights into residents’ profiles, supports the design of Council Tax Reduction Schemes, and helps councils manage targeted benefits take-up campaigns.

Design of Council Tax Reduction Schemes

Visionary Network, Ascendant Solutions, and Inbest collaborate with Local Authorities to design their Council Tax Reduction Scheme (CTRS). Combining our extensive experience in Revenues & Benefits with our software and data analytics tools, we deliver customised designs and in-depth impact analysis.

Introducing Inbest’s Debt Solutions Engine

The demand for debt advice services continues to rise, with recent research revealing that many people in the UK are currently experiencing financial hardships. At Inbest, we’ve supported Debt Advice initiatives aimed at alleviating financial strains on individuals.